Empowering Your Patients through the Home Medicines Review Process

Welcome to our blog, where we embark on a journey to explore the world of Home Medicines Reviews (HMRs), an essential program that brings immense value to patient care and medication management. With HMRs, we’re taking a closer look at how this simple yet powerful approach can elevate the quality of healthcare and put you in the driver’s seat when it comes to patient well-being.

In this blog, we’ll uncover the practical benefits of HMRs and how they can empower you to deliver exceptional care and achieve better health outcomes for your patients. Together, let’s delve into the world of HMRs and discover the potential they hold for your practice and your patients. Let’s get started on this enriching journey of professional growth and patient-centered care!

1. The HMR Process: Enhancing Patient Care The Home Medicines Review (HMR) Program offers a comprehensive service to patients, focusing on quality use of medicines and medication management. The process consists of a Patient Interview, clinical assessment, and an initial HMR report, with provision for up to two follow-up services if clinically needed. The Program aims to foster a collaborative approach, involving the Accredited Pharmacist, Patient, and the healthcare team. Let’s delve into the key steps of the HMR process.

2. Identifying a Patient: Prioritizing Quality Care The HMR is recommended for patients who may benefit from improved medication management due to factors such as age, co-morbidities, or complex treatment regimens. If not already identified by the Referrer, the Patient can be recommended for an HMR by healthcare professionals or the Patient/carer themselves. However, the initial referral must come from the Referrer.


3. Referral and Timeliness: Seamless Communication Upon the Referrer’s assessment and Patient consent, the HMR referral is made, including relevant clinical history. The Patient Interview should take place within 90 days of the referral for remuneration eligibility. Service Providers should strive for timeliness and communicate with the Referrer regarding the Interview details.

4. Location of Patient Interview: Personalized Care In most cases, the Patient Interview occurs face-to-face at the Patient’s home. However, cultural reasons or safety concerns can warrant alternate arrangements. The Program aims to ensure the comfort and well-being of both Patients and Accredited Pharmacists.

5. Fees and Rural Loading Allowance: Supporting Healthcare Providers Approved Service Providers can claim fees for the provision of HMR services, including the initial HMR Service, first and second follow-up services. Additionally, eligible Service Providers in rural or remote areas may apply for the HMR Rural Loading Allowance to support healthcare accessibility.

6. Sending Referrals: Making the Process Effortless We understand that seamless communication is vital for efficient healthcare services. If you’re ready to refer patients for Home Medicines Reviews, we’ve made the process as simple as possible. You can easily send us referrals through fax on 1300 204 656 or via email to sos@pharmacysos.com.au.

By utilizing these convenient channels, you can rest assured that your referrals will be promptly received and acted upon. Our dedicated team at Pharmacy SOS is committed to ensuring that every patient receives the highest standard of care through the HMR Program.

Join us in providing quality care and optimizing medication management for your patients by sending referrals via fax or email today! Let’s work together to empower patients and enhance their health outcomes through the Home Medicines Review Program.

(Last Updated on September 11, 2023)